Is human customer service now an upgrade? 🤖

As AI chatbots frustrate travelers during disruptions, some travel companies are considering charging extra to reach a human. ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌  ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ 

Read in browser eNewspaper   |    Crosswords   |   Horoscopes Travel Tue Jan 20 2026 Travel companies may charge to skip AI and reach a real person As AI chatbots frustrate travelers during disruptions, some travel companies are considering charging extra to reach a human. READ MORE Woman dies after Revenge of the Mummy coaster ride at Universal Studios A 70-year-old woman died in November following a ride on the Revenge of the Mummy indoor roller coaster at Universal Studios in Florida. READ MORE Should I carry my passport card with me to verify US citizenship? Escalated immigration enforcement is prompting some U.S. travelers to carry passport cards for peace of mind. READ MORE Check out the changes are coming to Disney's Animal Kingdom Hundreds of Disney cast members signed a beam for Animal Kingdom's Encanto ride, marking a historic expansion. READ MORE Why families love all-inclusive resorts with swim-up suites These family-friendly all-inclusive resorts offer swim-up rooms that make vacations easier, splashier, and more fun for everyone. READ MORE FAA warns airlines of risks flying over Central and South America The FAA issued a warning to airlines flying over parts of Mexico, Central and South America as tensions rise between the U.S. and the region's leaders. READ MORE Norwegian will launch its largest cruise ship in 2027 Norwegian Cruise Line will debut its largest ship ever, Norwegian Aura, in 2027, featuring massive slides and expanded family spaces. READ MORE Six Flags sued over injury on Superman coaster The guest says in the lawsuit she fell off the ride because it improperly entered the off-loading area. READ MORE The truth behind what makes a Hawaiian luau authentic Luau are synonymous with going on a trip to Hawaii, but not all of them are authentic. Here's the history behind an authentic Hawaiian luau. READ MORE What does airline accessibility look like in 2026? Tell us your story. USA TODAY wants to tell stories that will help make airlines more accessible. We hope you'll share yours with us. READ MORE Sign up for the news you want Exclusive newsletters are part of your subscription, don't miss out! We're always working to add benefits for subscribers like you. SEE ALL NEWSLETTERS ➔ Newsletters   |    eNewspaper   |   Crosswords Follow Us Problem viewing email? View in browser Unsubscribe  •   Manage Newsletters  •  Terms of Service  •   Privacy Policy/Your California Privacy Rights  •  Privacy Notice  •  Do Not Sell My Info/Cookie Policy  •   Feedback